![]() I visited this facility Review of Holiday Whiterock Court They don't put salt and stuff on their food, and so it's kind of bland, but it's good and healthy stuff. They have a TV room on each floor, they have puzzles and activities, and they take them to stores and doctors appointments. She's loving the meals down there, and she also loves the laundry room. They mainly serve lunches, but they have a service where for $5 they will deliver meals to your door. They have regular individual apartments, assisted apartments, and fully assisted apartments. You don't really hear your neighbors unless they bang on the wall to get help, which doesn't happen too often. The layout is for a single or a couple, and it is good. She is ninety-nine years old and still kicking butt. She loves it there, she loves the people, she loves the services, and they have taken really good care of her. My mother-in-law is just tickled pink that she has found it, and that she was able to get in. ![]() My mother was there, my sister was there, and a cousin was there. We know them really well, and they have a really long waiting list. My wife's mother is a current resident of Juliette Fowler Communities. Maybe CC Young’s other programs are good, but if you are looking for compassion and communication in a nursing or rehab program, all I can tell you is that''s not what we found.I am a friend or relative of a current/past resident Review of Juliette Fowler Communities I appreciated thoughtful reviews when I was searching, and I hope this helps. I sent this list of concerns to the patient advocate and the administrators after discharge. A consult with hospice was ordered (ditto). Then why was it left in for a week? - A psychiatric consult was ordered (not a bad idea, but seems like something to communicate to the family). If the nurse had been in the room and interacted with my mother, how could she think that her catheter was removed? Two days before discharge, a nurse told me that they would have to remove the catheter because they did not have an order for one. When I went into the room, I saw that the catheter was still in and the bag almost full. On one visit, when I asked about the catheter she arrived with from the hospital, the nurse told me it had been removed. It seemed that staff interacted minimally. Tried several times to reach social worker who only called me back when Medicare sent them a notice that benefits would end because mom was not participating in therapy. The big thing was that there was no communication: no "hey, any tips on how to get your mom to participate in therapy", no "do you have any questions, here''s what to expect." Nothing. Bathroom door was broken this bothered mom, so made 3 requests for maintenance during our week there, still broken on discharge. No food set aside for mom as promised - Mom was a full code for the first couple of days, even though a DNR was provided on admission. Over an hour before the admissions nurse came in. The room was not ready when we got there the ambulance people checked her in, and we waited. Some examples: - The admission itself was cold and impersonal. From the moment we got there, we encountered a culture of apathy and horrible communication. Unfortunately, that''s about the only good things I can report. There were a couple of very nice staff members. CC Young is luxurious, feels like a high end hotel. I wish I could report a better experience we moved her to a different facility. It was the second most expensive option, but seemed like the best. We picked this facility with high hopes, intending for her to move to their long term nursing floor after rehab. My mother came to CC Young from the hospital to their short term rehab floor May 18 until May 26, 2022. ![]() ![]()
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